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Guide to Hospital

Specialities


We have a reputable team of Residents and Visiting Medical Consultants who are well qualified and experienced in their respective field.

They are strongly supported by a dedicated nursing team and paramedical staff in all the discipline of medicine to deliver personalised service.

The combined force provides specialised outpatient as well as inpatient services.
  • Anesthesiology
  • Cardiology
  • Diet Counseling
  • Ear,Nose,Throat (ENT)
  • General & Internal Medicine
  • General Surgery
  • Obstetrics &Gynaecology Services
  • Outpatient Treatment
  • Orthopedic & Advanced Trauma Surgery
  • Pediatrician
  • Pharmacy & Laboratory Services
  • Physiotherapy & Rehabilitative
  • Radiology
Accident & Emergency



An accident and emergency services is a medical treatment facility specializing in acute care of patients who present without prior appointment, either by their own means or by ambulance. Due to the unplanned nature of patient attendance, we provided initial treatment for a broad spectrum of illnesses and injuries and life threatening who need immediate attention.

Our services are open for 24 hours, 7 days a week and 365 days a year. As patients can present at any time and any complaint, a key part of the operation of an emergency services is the prioritization of cases based on clinical need which called TRIAGE.

Triage is normally the first stage our patient passed through, and consists of a brief assessment including vital signs and the assignment of a "chief complaint" (i.e. chest pain, abdominal pain, difficulty in breathing .etc.)

The most seriously ill or injured patient will deal at our RESUSCITATION area which it's well-equipped.

They will attended immediately by our medical officer specially trained to handle trauma and emergency cases and highly experienced nurses to the appropriate level of care. Referral to specialist is done immediately when necessary.

We are located at the Ground Floor Kluang Utama Specialist Hospital building

Pharmacy Services

The pharmacy provides a comprehensive and wide range of pharmaceutical items. Pharmacy services provide pharmaceutical services to patients who come to visit our clinics or admitted to the wards. For your convenience, pharmacies are located at Ground Floor, providing services for prescriptions and prescription refills. Scope of Pharmacy Services:

Outpatient Pharmacy Services

  • Screening of outpatients prescription
  • To dispense medications to all outpatients
  • To provide long term medicines to patients with a shorter waiting time
  • To dispense medications to Accident & Emergency patients
  • To provide pharmaceutical care via patient counseling
  • Reviewing medications for safety and efficacy

Inpatient Pharmacy Services

  • Inpatient medication supply via medication trolley
  • To dispense medications to inpatients, staff and discharge patients via prescription
  • To provide pharmaceutical care via patient counseling
  • Reviewing medications for safety and efficacy

Pharmacy Store

- Keep a comprehensive list of patent and good generic drugs
Critical Care Unit (CCU)

Our CCU consists of an air-conditioned four bedded and one isolation room equipped with the latest equipment's and lifesaving apparatus for critically ill patients. CCU trained and experienced nurses are on duty 24 hours a day to provide nursing care.



Diagnostic Imaging Services

Facilities and services
- General Radiography unit.
- X-Ray
- Ultrasound
- Computerised Tomography (CT Scan)
- Magnetic Resonance Imaging (MRI)
- Mammography

General Radiography

This examination used an ionizing radiation to capture a static image to see through body organs or bone. It is very useful in detecting bone fractures and pathological processes, locate foreign objects in the body, and demonstrate the relationship between bone and soft tissue.

Ultrasound

Ultrasound scan is a painless scan, which uses high frequency sound waves to pass through internal organ of body system. It is thought to be harmless to you since no radiation used for this imaging.
Before scan, radiologist will put a water based gel onto your skin over the part of your body to be examined.You will feel uncomfortable because of the sticky of the gel. This gel utilizes a good contact between the probe (detector) and your body.

Type of examination:

-Thyroid
-Breast
-Abdomen/ pelvis
-Liver, gall bladder and pancreas
-Prostate/ testis
-Doppler study(to measure your blood flow and blood pressure )

COMPUTED TOMOGRAPHY (CT SCAN)

CT scan provides very detail information of your body health in cross sectional image. It is very useful to diagnose internal structure of patient's body, to assess the presence or absence of disease, foreign objects and structural damage or abnormalities. With the advance of dose-reduction technologies and features, we can produce quality diagnostic image at optimized dose.

Type of CT SCAN examination:

-CT Brain including CTA cerebral
-CT Midface / Sinuses
-CT Neck including CTA carotids
-CT Chest/ Abdomen/ Pelvis including CTA Aortogram, CTA Renal
-CT Extremities
-CTA Upper limbs/ Lower Limbs

Magnetic Resonance Imaging (MRI)

Our department provides open MRI system to diagnose patient's disease. The quiet and patient-friendly design of this modality is most useful especially for claustrophobic patient and child. Thus, it can reduce sedation to patient.

Common MRI investigation

-Brain - Lesion , bleed or looking for early detection of infarct
-Extremities and joints.
-Spines and spinal cord

Type of Examination:

-MRI Brain including MRA/ MRV Cerebral
-MRI Neck including MRA carotids
-MRI Cervical spine/ thoracic spine/ lumbar spine
-MRI Abdomen/ Pelvis including MRCP
-MRI Extremities

BEFORE GETTING TO OUR SERVICES

-Make sure you inform us if you are pregnant since some of procedures involve the use of radiation that will harm your baby.
-Request for x-ray examination must be referred by consultant or General Practitioners. Please bring along the referral letter together.

Laboratory Services


Lablink laboratory teams consists of highly experienced pathologist, medical lab technologist, microbiologist, phlebotomist and other specialists all working collaboratively by performing testing services for diagnosis and therapeutic evaluations.

Broad measures concerning quality are taken as far as the processing and the working instructions are concerned and they are valid for all departments. The activities of the lab are divided into the following categories:

Lablink caters for test request in the following categories:


Haematology

The haematology department handles the examination of red blood cells and coagulation. It carries out analyses of the concentration, structure, and function of cells in blood; their precursors in the bone marrow; chemical constituents of the plasma or serum intimately linked with cell structure and function; and function of platelets and proteins involved in blood coagulation.

Biochemistry

In the biochemistry department, biochemical analysis of body fluids, drugs of abuse and some hormones are carried out by photometry, ISE and FPIA methods.

Bacteriology

The bacteriology department task is to isolate and identify micro-organisms, fungus and parasites, and to determine susceptibilities.

Serology/ Immunology/ Allergy

The serology department concentrates on antigen and antibody reactions. The quantitative analyses of hormones, allergies, vitamins, tumors markers and qualitative analysis of infectious diseases are carried out using MEIA, EIA, agglutination and immunoturbudity techniques in the serology department.

Histopathology/ Cytology

In the histology/ cytology section, tissue and other body specimens are processed and examined for abnormalities.

Fluids and Excretions

Urine and stools specimens are subjected to microscopic examination in the urinalysis section. Rapid biochemical analysis of urine specimens using test strips is carried out in the urinalysis section.
Dietary Services

Dietetics services

Dietitian provides patient care services by assessing the nutritional needs, providing dietary education and counseling and plan nutritional intervention for patient requiring specific diet.

Services

- Diet counseling for inpatient and outpatient
- Plan menu for patient needs specific dietary intervention
- Enteral feeding assessment regime for patients

Appointment

Appointment can be made via phone call or doctor's referral

Operating hours

- Sunday – Thursday 8.30 am – 5.00 pm
- Friday 8.30 am – 12.30 pm
- Saturday & Public Holidays Closed
Contact dietitian
Phone: 07-7718 999 ext.: 322
Physiotherapy Services


Physiotherapists treat 3 main groups of conditions that can greatly and adversely affect the quality of your life – musculoskeletal, cardiopulmonary and neurological conditions.

Musculoskeletal Physiotherapy

We can deal with many acute or chronic conditions related to the muscles, bones or joints such as:
- Pain & or stiffness of the spine (e.g. neck, back) , upper limb (e.g. shoulder, elbow) and lower limb (e.g. knee, ankle)
- Muscle strains / stiffness/ instability
- Arthritis
- Inflamed tendon/ bursa/ fascia
- Rehabilitation before and after surgery, following occupational injury and sporting injuries.
To speed up the healing process, the physiotherapy techniques used may include:
- Manual techniques (joint mobilization, manipulation, stretches, therapeutic soft tissue / friction massage)
- Electrotherapy
o Electrotherapy machine with modalities
- Ultrasound therapy
- Interferential therapy
- Neck and pelvic traction
- Neuromuscular electrical stimulation
- Heat and cold therapy
- Therapeutic exercise
- Correction of posture, lifting techniques, mobility aid training, sporting techniques which contribute to the problem
- Athletic taping

Cardiopulmonary Physiotherapy

We deal primarily with the function of the pulmonary system such as :
- Chronic Obstructive Airways Disease (Emphysema, Asthma, Chronic Bronchitis)
- Lung health following general surgery
- Lung health of patients with general medical conditions

Lung health of intensive Care Unit patients Common sign s and symptoms of pulmonary conditions include:
- An ongoing cough or a cough that produces large amount of mucus
- Shortness of breath even with gentle physical activity (e.g. walking over short distances)

Neurological Physiotherapy

We assess and treat specifically on the movement and function of patients suffering neurological conditions. Conditions such as:
- Acquired brain injuries/ head injuries
- Stroke
- Brain surgery
- Balance disorders
- Spinal cord injuries
- Other neurological conditions

Other areas of Physiotherapy

Women's health such as incontinence, vaginal prolapse and persistent low back pain postnatally.
How can physiotherapy help?
Physiotherapy can help individuals by :
- Treating directly
- Identifying the contributing causes and factors
- Providing advice, education, and comprehensive rehabilitation and exercise programs
- Providing walking aid/ equipment consultation
- Implementing strategies to prevent further injury and recurrence
- Help you regain control and improve the quality of your life

The Therapeutic Sessions

Number and frequency of individualized sessions will depend on the type and severity of your condition and your progress. We provide one-on-one &/ or organized group therapeutic sessions.
Labour Room



Our labour room facilities are among the best in the locality and the packages we offer for the delivery are also affordable.

Our labour rooms are well maintained and hygienically clean. The staff is well qualified from the nurses to the Gynaecologist.

Our staff works closely together as a team, with the nurses, midwives present and the O&G consultant available if a woman develops a complication during pregnancy or labour that puts her into a higher risk category.

We also provide natural pain control and pain control with mild narcotic medications.

Our labourroom often provides a homey birth experience for the mother and her baby


NURSERY EXCELLENT CARE THE MOMENT OF BIRTH

The transition from life in the womb to the outside world is an amazing process. Here in the newborn nursery, we are privileged to care for babies as they make this transition and adapt to their new surroundings.

As the part of Kluang Utama Specialist Hospital services, we specialize in the medical evaluation and care of new-born who are at or near term.



Kluang Utama Specialist Hospital has 50 bed license which includes 1 VIP Room, , 1 CCU Isolation, 1 CCU room 4 bedded, 2 Day Care room,1 room 2 bedded, 1 room 3 bedded, 1 room 4 bedded, 1 room 5 bedded and Paediatric Ward.

Our dedicated team always tries to make sure that every person staying with us is as comfortable as possible and receives the highest quality care.

During their stay, we encourage patients to talk freely about their likes and dislikes, and to ask as many questions as they wish to feel comfortable with the care they are receiving.

In our work environment we expect everyone including patients, family, visitor and staff are treated with respect and dignity
Operation Theatre

Operation Theatre

Situated at Level 2 of Kluang Utama Specialist Hospital. Consists of two main operation rooms to cater for operations undergoing General Anaesthesia(GA), Spinal Anaesthesia and Epidural. In addition, there is one operation room allocated for endoscopy procedure. Our operating suites have the state-of-the-art equipment with special emphasis on patient safety and minimal invasive surgery.

The Operation Theatre opens from 8.30 am - 5.00 pm. However, we are also available for emergency cases round-the-clock, managed by a team of committed and trained staff of mixed disciplines.

Type of surgeries provided by a group of specialized and highly skilled Surgeon comprising different Disciplines as follows:

- Anesthesiology
- Ear,Nose,Throat& Neck Surgery
- General Surgery
- Obstetrics &Gynaecology
- Orthopedic & Advanced Trauma Surgery
- Pediatric
- Internal Medicine
- Radiology